The Weblog of Spring Tours Egypt

We often receive emails or letters from people whose visit to Egypt has been made extra memorable by Spring Tours. Here is one of those messages from Ms. Julianne Jack from Canada, who visited Egypt in March 2010:

Mr. Helal,

I just returned back home to Canada from a wonderful visit to Egypt through Spring Tours. I have been praising your tour company and Tour Director to my friends and work associates, and realized I should also take a moment to pass on my praises to you personally.

I traveled on the CAA tour with Mr. Walid Shaker as our Tour Director from March 2 – 12. I also had the pleasure of meeting you at the Cairo Marriott Hotel at our tour farewell dinner.

I have been on several tours across Europe and the Mediterranean, and have also travelled extensively on my own and with friends. I am very happy to say that this tour was the best travel experience I have ever had. The reason is simple – Mr. Shaker provided exceptional customer service to our group. His professionalism and wealth of knowledge is unparalleled and his attention to detail is outstanding.

As a public relations professional and event planner myself, I know it’s the small things that most people don’t notice that makes for a special “above and beyond” experience. Mr. Shaker was always attentive to our needs – organizing changes to the schedule, available to answer any question at any time… and in my case, even helping me package up leaking spice bags I bought at a market and ensuring I received a new itinerary to replace my lost one. These may seem like minor things, but combined with his strong organizational abilities and excellent people skills, Mr. Shaker ensured our entire group had the trip of a lifetime. He has certainly set the bar very high for any tours I go on in the future!

Thank you again for this wonderful experience. The itinerary organization, accommodation and hospitality on the MS Medea was second to none. I am already recommending Spring Tours and Mr. Shaker to my friends and colleagues who are expressing interest in a trip to Egypt in the future.

Shukran!

Julianne Jack